Cleaning: Wipe gently with a soft, dry cloth after each wear to remove any oils, sweat, or residue.

Storage: Store separately in a soft pouch or lined box to prevent scratching or tangling with other jewellery.

Water exposure: Remove before showering, swimming, or exercising to protect the finish and the chain.

Polishing: If needed, use a dedicated jewellery polishing cloth. Avoid abrasive materials, which can dull the finish.

At Valarni, we do everything we can to make your shopping experience smooth, fast, and completely stress-free.

📦 SHIPPING

Processing: Orders are carefully packed and dispatched within 1–2 business days.

Delivery times: Allow 1 to 2 weeks for delivery within mainland France.

Where we ship: We ship to France, across the EU, and worldwide.

Shipping costs: Completely free worldwide, plus a free gift with orders over a certain amount.

Order tracking: Once your order ships, you'll receive an email with a tracking link so you can follow your parcel in real time.

🔄 RETURNS

Changed your mind? No worries. You have 14 days from the date you receive your order to send it back.

Conditions: Items must be brand new, unworn, unwashed, and returned in their original packaging. Return shipping is at your expense unless we made an error with your order.

Refunds: Once we receive and check your parcel, your refund will be processed within 5–7 business days to your original payment method.

👉 Need to make a return? Email us at 📧 info@valarni.com with your order number and the reason for your return.