Cleaning: Brush the suede regularly with a soft suede brush, in one direction, to lift dirt and keep the nap looking fresh. For stubborn marks, use a suede eraser or a damp cloth and let it air dry fully before wearing again.

Water and stains: Avoid wearing in heavy rain or walking through puddles, suede marks easily with water. A suede protector spray applied before first wear helps guard against stains and light moisture.

Drying: If the suede does get wet, let it air dry naturally at room temperature, away from direct heat. Never use a hairdryer or radiator, heat can harden and crack the leather.

Storage: Store with shoe trees or stuffed with paper to help them keep their shape, away from direct sunlight which can fade the suede over time.

At Valarni, we do everything we can to make your shopping experience smooth, fast, and completely stress-free.

📦 SHIPPING

Processing: Orders are carefully packed and dispatched within 1–2 business days.

Delivery times: Allow 1 to 2 weeks for delivery within mainland France.

Where we ship: We ship to France, across the EU, and worldwide.

Shipping costs: Completely free worldwide, plus a free gift with orders over a certain amount.

Order tracking: Once your order ships, you'll receive an email with a tracking link so you can follow your parcel in real time.

🔄 RETURNS

Changed your mind? No worries. You have 14 days from the date you receive your order to send it back.

Conditions: Items must be brand new, unworn, unwashed, and returned in their original packaging. Return shipping is at your expense unless we made an error with your order.

Refunds: Once we receive and check your parcel, your refund will be processed within 5–7 business days to your original payment method.

👉 Need to make a return? Email us at 📧 info@valarni.com with your order number and the reason for your return.